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Business English Basics: Workplace Vocabulary for Grade 10 ESL

About This Resource

A complete Grade 10 ESL vocabulary pack on business English basics: meeting, manager, colleague, customer, deadline, schedule, appointment and more, with polite workplace phrases. Includes a lesson plan, worksheet, quiz, homework, flashcards, a rubric, editable slides and Word files, and answer keys.

Overview

Teenage English learners learn ten key words for the workplace, such as manager, colleague, customer, meeting, deadline and schedule. They match the words to their meanings, use them in sentences, practise polite phrases for emails and phone calls, and role-play a short workplace conversation. The pack prepares students for internships, part-time jobs and future careers.

Resource Details

Subject
ESL
Topic
Business English Basics
Category
Vocabulary
File Type
PDF
File Size
414.7 KB
Published
27 Oct 2026
Downloads
0

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Grade 10 (ages 15–16) 50 minutes Workplace vocabulary polite language reading short messages writing a short email role-play

Student Task

  • Teach the words with the slides and the picture flashcards.
  • Use the worksheet for guided and independent practice.
  • Give the quiz at the end of the lesson or the next day, and score it with the answer key and rubric.
  • Send the homework page home and use the flashcards for review.

Classroom Use

  • Role-play: pairs act out a phone call to make an appointment.
  • Word swap: students write a sentence with a new word and swap with a partner to check.
  • My dream job: students write three sentences about a job they want and the words they will need.

Differentiation

Support: give students the word list with pictures and sentence starters. Challenge: ask students to write a short email to a manager asking to change a meeting.

Answer Key & Assessment

The quiz checks meanings, use in sentences and polite phrases. The rubric gives four levels for vocabulary, polite language, reading and writing.

Learning Objectives

  • Understand and use ten key workplace words: manager, colleague, customer, meeting, schedule, deadline, appointment, report, email and team.
  • Use polite phrases to make a request, ask for help and answer the phone at work.
  • Read and write short, polite workplace messages using the new vocabulary.

Teacher Tips

Connect the vocabulary to students' lives: school clubs have a team and a schedule, and a part-time job has a manager. Model polite phrases with a friendly tone and practise the stress on key words.

What's Included

  • 13-page printable PDF lesson pack: teacher lesson plan with timings, materials and differentiation
  • Key vocabulary list (10 words with meanings and examples)
  • Student worksheet (7 activities)
  • Quiz / assessment (4 parts)
  • Homework practice page
  • Printable flashcards (10 picture cards)
  • Assessment rubric (4 levels)
  • Lesson slides (editable PowerPoint)
  • Editable Word version of all student pages
  • Complete answer key (also as a separate PDF)

Additional Files

  • Lesson Slides (PowerPoint, editable) (PPTX)
  • Editable Student Pages + Lesson Plan (Word) (DOCX)
  • Printable Flashcards (PDF) (PDF)
  • Answer Key (PDF) (PDF)

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